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Here are some tips for making the switch from Microsoft Outlook to Google Apps.
Switching from Outlook
Quickly learn to accomplish some of the same tasks in Gmail that you're used to in Outlook.
Features you might be used to in Outlook mail than aren't yet in Gmail.
Self-paced training (short clips - 1 hour total) A comprehensive introduction to switching from Outlook to Google Apps. Covers threaded email conversations, contacts, labels, mail filters, calendar events, syncing events from Outlook, and more.